FAQs

Frequently Asked Questions

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Pay As You Go (PAYG) is an ad hoc mobile internet service where you may use our internet services at a standard rate of $0.03/MB if you do not have data in your account balance. PAYG is enabled by default however, you do have the option to opt-out of the service hence you will have total control in disabling and re-enabling PAYG.

You will be charged $0.03 per MB for using ad hoc mobile internet services outside of data bundles.

You will receive a Flash SMS notification after going below a data balance threshold of 200MB. This notification will advise you that you are close to reaching your allocated data quota. At 0MB, a Flash SMS notification will advise you that you have used up your data quota and that standard charges will apply outside data bundles. You may monitor your data balance by dialing *441#.

Yes, you may still access cheap internet instantly provided that you have sufficient purchased credit in your account balance. Mobile Data Plans are available on *494#, *525# and MPAiSA App.

Yes. If you do not have data in your account balance and continue to use general internet services ad hoc then you will be charged from your purchased credit at $0.03 per MB of ad hoc mobile internet data usage.

You may subscribe to a mobile data plan to continue using mobile data services without incurring ad hoc mobile data charges. Mobile Data Plans are available on *494#, *525# and MPAiSA App. You also have the option to opt-out and disable Pay As Yo Go.

You may dial *494# and select the option “Pay As You Go” and follow the prompts to disable PAYG. A SMS notification will be sent to confirm that PAYG has been disabled. If you have opted out of the PAYG service and you do not have any data balance, then you will not be able to access any general internet services except for eligible zero-rated internet services such as the INKK Website and MPAiSA App.

You may dial *494#, select the option “Pay As You Go” and follow the prompts to re-enable PAYG. A SMS notification will be sent to confirm that PAYG has been enabled. now use mobile internet at just 3c/MB without subscribing to a data plan.

  • “Pay As You Go” is a mobile internet service where you may use the internet ad hoc at a standard rate of $0.03/MB.
  • “Pay As You Go” service is enabled by default and will apply outside data bundle usages effective 11th July, 2022.
  • If you do not have any data balance, you will be charged $0.03 per MB for using ad hoc mobile data services.
  • Ad hoc mobile internet usages will incur deductions from purchased credit.
  • To disable (or re-enable) “Pay As You Go, you may dial *494# and select the option “Pay As You Go”.
  • If “Pay As You Go” is disabled and you have no data balance, then you will not be able to access any internet services except for eligible zero-rated sites such as the INKK Website and MPAiSA App.
  • Promotion valid until further notice.
  • Mobile Data Plans are available on *494#, *525# and MPAiSA App.
  • Available to INKK customers only.
  • For more information, please call our toll free line 444 or premium charged line 443.